Remove the friction slowing your business down.

For Chattanooga businesses stuck with scattered tools and daily slowdowns. We clear bottlenecks so operations run smoother and work stays on track.

  • Less workflow drag
  • Clearer day-to-day operations
  • Protected business data
  • Technology built around how you work

Meet Ray de Armas

Ray de Armas, founder of NewEdge Cloud

Ray de Armas

Founder · Senior IT Consultant

Ray provides founder-led, hands-on IT support for Chattanooga businesses. He turns complex technology into dependable infrastructure. With over a decade of experience in security, infrastructure, and business technology, he helps companies modernize without waste and without unnecessary operational drag.

  • Enterprise networks, security, and backup strategy
  • 100+ successful infrastructure and cloud projects
  • Tailored solutions with secure access and technology that stays dependable
Connect on LinkedIn

Mission

Make technology feel simple and dependable: less noise, more room to run the business.

Approach

Clear guidance, steady communication, and technology shaped around how you actually work.

Partnership

Direct access to experienced support. Not a call center, not a ticket maze.

Where business friction shows up

Small technology problems become expensive distractions. When scattered tools and messy processes pile up, work stalls and IT stays reactive. Owners feel the operational strain every week. We build around how your business actually runs.

Workflow drag

Repeated tasks, disconnected tools, and slow approvals steal hours every week.

  • Manual handoffs
  • Duplicate data entry
  • Bottlenecked approvals

Scattered Files & Access Issues

When teams cannot quickly access what they need, work stalls and mistakes follow.

  • Messy file sharing
  • Permission headaches
  • Remote access struggles

Repeat technology headaches

Constant interruptions and unreliable tools keep pulling you back into firefighting.

  • Repeat outages
  • Same issues resurfacing
  • Reactive support cycles

Security & Data Risk

Weak access and unclear protection put the business one mistake away from real damage.

  • Unsafe sign-ins
  • Weak backup confidence
  • Data exposure risk

Outgrowing outdated tools

Processes and tools that once worked now struggle under how you operate today.

  • Scaling pressure
  • Tool sprawl
  • No clear upgrade path

Lack of Visibility & Control

Leadership cannot see what is breaking, slowing teams down, or costing money.

  • Surprise issues
  • Unclear ownership
  • No usable reporting

Technology should work with you, not slow you down.

Direct, hands-on support built around how your business actually works, for teams tired of the same IT problems resurfacing.

Chattanooga-area small businesses that need dependable infrastructure, reliable access, and room to grow.

Success Stories

Real operational slowdowns we've helped remove with tailored, hands-on support.

Industry

Fiber Optic Manufacturer

Problem

Teams were working from scattered files across devices and email threads.

Solution

Created a shared cloud file environment with reliable access and better organization.

Impact

Centralized AccessCleaner CollaborationReliable AccessBetter Organization

Business impact

Less time lost to file confusion and smoother handoffs between team members.

Trusted on Google

Real feedback from Chattanooga-area businesses and organizations we've supported. No curated testimonials. These are live Google reviews.

5.0

6 verified Google reviews

Ray is very knowledgeable and he fixed my email quickly and efficiently. Very pleasant to work with too!

Glenn W.

SolidRock HardScaping

Google review

Read all reviews on Google

Let's reduce the friction

Book a free consultation. We'll tailor a custom solution for your business.

  • No pressure

    Honest guidance with zero sales pressure.

  • 30 minute call

    A focused conversation on your IT needs and priorities.

  • Confidential

    Your information is handled securely and kept confidential.

Support hours

Mon-Fri: 7:30 AM to 5:30 PM ET

Emergency after-hours support available

Prefer to reach out directly?

Start the conversation

0/2000

Please complete the security verification above

We keep your information private and do not share it with third parties.